Monday's assignment

When we take notes on information we hear over the phone, we often need to write down the information quickly. The use of abbreviations is a helpful strategy while taking messages.

Task 1:

Write the full word or expression (or meaning) beside each abbreviation below. Add other abbreviations (and their meanings) you commonly use or would like to know the meaning of. Share them with the class.

1. AGM      Annual General Meeting                 13. RSVP         répondez,s'il vous plaît (french) = please reply

2. apt.         apartment                                      14. ste.             suite

3. asap        as soon as possible                       15. urg.             urgent 

4. co.          company                                       16. w/               with

5. ext.         extra                                              17. w/o             without

6. FYI        For Your Information                     18. cc.              carbon copy

7. inv.         invoice                                           19. e.g.             exempli gratia (latin) = for example 

8. mo.        month                                             21. etc.             etcetera

9. no. or #  number                                           22. i.e.              id est  (latin) = that is

10. mt.       metric ton                                        23. vs.              versus

11. N/A      Not Applicable                                24. p.s.            postscript

12. impt.    important                                         25. n.b.            nota bene (latin) = note well

                                      Telephone Phrasal Verbs

Task 2:

The following are common phrasal verbs we often use while on the telephone. Match the correct meaning with each phrasal verb.

1. hold on                               g	a. put the receiver down
2. put (a call) through               j	b. return someone’s call
3. get through                          e	c. answer a call, lift the receiver to take a call
4. hang up                               a	d. stop talking on the phone
5. call up                                 l	e. connect one caller to another
6. hang on                              m	f. deactivate (a cell phone)
7. call back                             b	g. wait
8. pick up                               c	h. talk louder
9. get off (the phone)               i	i. to be disconnected abruptly during a telephone conversation
10. get back to (someone)       k	j. to be connected to someone on the phone
11. cut off                               d	k. return someone’s call
12. switch off/turn off              f	l. make a telephone call
13. speak up                            h	m. Wait

 Task 3:

 Some phrasal verbs are separable (e.g., call someone back); others are not. Complete the chart below by putting the phrasal verbs above under the correct column.

                                                                                           

Separable	Not separable
Put a call through	hold on
get through	hang on
call up	get back to (someone)
call back	speak up
pick up
cut off
switch off/turn off
hang up
get off (the phone)